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View compareEXCHANGES & REFUNDS
Can I exchange an item?
Can I exchange an item?
Yes. If you need a different size or colour, please return the original item within 14 days of receipt, including the original invoice. Once the return has been received and checked, you can place a new order for the replacement item. Exchanges are processed as a return and re order rather than a direct swap.
Can I get a refund?
Yes. Refunds are available on items returned within 14 days of receipt, provided they are unworn, unwashed, undamaged, with original tags attached and in original
packaging.
How long do refunds take?
Refunds are processed within 7 working days of us receiving and inspecting the
returned items.
Do I have to pay for return postage?
Do I have to pay for return postage?
Yes. Returns are not free and postage costs are non-refundable.
Do I need to notify you after sending a return?
Yes. Once you have sent your return, please email sales@d555.co.uk with your
order number and tracking information to help speed up processing.
Where do I send my return?
D555.CO.UK
Duke House
Northern Court, Vernon Road
Basford, Nottingham
NG6 0BJ
United Kingdom
Please retain proof of postage and tracking details until your refund has been completed.