You will not be allowed to compare more than 4 products at a time
View compareHELP
Who is D555.co.uk?
D555 is a specialist Big and Tall menswear brand focused on clothing that fits properly, feels comfortable, and looks modern. We design and sell clothing built around real Big and Tall proportions, with sizes extending up to 10XL.
Orders
How do I place an order?
Browse our collections, select your size, add items to your basket, and proceed to checkout. You will receive an order confirmation email once your order has been placed.
Can I amend or cancel my order?
Orders are processed quickly. If you need to make changes, please contact us as soon as possible. We cannot guarantee amendments once an order is in progress.
Payments
What payment methods do you accept?
We accept the following secure payment options:
Credit card
Debit card
PayPal
Klarna
All payments are processed securely to protect your details.
What is Klarna?
Klarna allows you to shop now and pay later. Depending on eligibility, you may be able to spread the cost over instalments or pay after delivery. Klarna’s terms and conditions apply, and eligibility is subject to status.
Delivery
How much is delivery?
Delivery options and charges are shown at checkout.
What is D555 Unlimited?
D555 Unlimited is our delivery subscription service. For an annual fee of £20, you receive unlimited standard delivery on eligible orders placed on D555.CO.UK.
Is D555 Unlimited available everywhere?
No. D555 Unlimited is available to Mainland UK customers only.
Are returns included with D555 Unlimited?
No. Returns are not covered, and return postage costs remain the customer’s
responsibility.
Returns & Refunds
How do I return an item?
Items must be returned within 14 days of receipt and include the original invoice.
What condition must returns be in?
Returned items must be:
Unworn and unwashed
Undamaged
With original tags attached
In original packaging
Do I have to pay for return postage?
Yes. Returns are not free and postage costs are non-refundable.
How long does a refund take?
Refunds are processed within 7 working days of us receiving and inspecting the returned items.
Do I need to notify you after sending a return?
Yes. Please email sales@d555.co.uk with your order number and tracking information to help speed up processing.
Do I have to pay for return postage?
Yes. Returns are not free and postage costs are non-refundable.
How long does a refund take?
Refunds are processed within 7 working days of us receiving and inspecting the returned items.
Do I need to notify you after sending a return?
Yes. Please email sales@d555.co.uk with your order number and tracking information to help speed up processing.
What is the return address?
D555.CO.UK
Duke House
Northern Court, Vernon Road
Basford, Nottingham
NG6 0BJ
United Kingdom
Wholesale Enquiries
Do you offer wholesale accounts?
D555.CO.UK is a direct to consumer website all wholesale and trade enquiries must be made directly via our B2B website at www.dukeclothing.com
Security & Data Protection
Is my payment information secure?
Yes. Our website uses SSL encryption, and payments are processed through trusted secure payment providers.
How is my data used?
Your data is handled in line with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy, Cookie Policy, and GDPR and Data Protection pages for
full details.
Modern Slavery
Do you have a Modern Slavery Policy?
Yes. D555.co.uk and The Duke Clothing Co. are committed to preventing modern slavery and human trafficking across our business and supply chains. Full details are
available in our Modern Slavery Policy.
Contact Us
How can I contact customer service?
Email: sales@d555.co.uk
Phone: +44 115 977 0009
What are your customer service opening hours?
Monday to Friday: 10:00am to 5:00pm
Weekends and Bank Holidays: Closed